Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Renzo withdrawal not claimed

   Renzo ezETH

   $28 · 1 position

   You asked Renzo to turn your token back into ETH. The request is ready but you never claimed it. The owner of the request can claim it.

   1. Open the Renzo app and connect the wallet that made or owns the request.
   2. In the withdraw section, find your request. Normal withdrawals take up to 15 days.
   3. When it is ready, claim it, confirm and pay gas in ETH.

   Renzo app (opens in a new tab)Official docs (opens in a new tab)

2. Unfinished zkSync withdrawal

   zkSync Era

   <$1 · 1 position

   You started a withdrawal from zkSync Era (or a similar ZK Stack chain) to Ethereum, but never finalized it on Ethereum. The money sits in the L1 bridge.

   1. Open the ZKsync bridge and connect your wallet.
   2. Find the withdrawal that is ready to finalize. Withdrawals are delayed about 3 hours after they are sent.
   3. Press Finalize and pay the Ethereum gas fee. The funds go to the receiver address.

   Official bridges for the chains your positions are on:

   • ZKsync Portal bridge (opens in a new tab)

   zkSync Bridge (opens in a new tab)Official docs (opens in a new tab)

3. zkSync Lite balance not claimed

   <$1 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)