Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. IntentX trading collateral

   $51 · 1 position

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)

2. zkSync Lite balance not claimed

   $48 · 3 positions

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. EigenLayer withdrawal not completed

   $42 · 1 position

   You queued a withdrawal from EigenLayer and the waiting time has passed, but you never completed it. Only the withdrawer address can complete it.

   1. Open the EigenLayer app and connect the withdrawer wallet.
   2. Find your queued withdrawal and press Complete.
   3. Choose to receive the tokens (not re-deposit). Confirm and pay gas in ETH.

   EigenLayer app (opens in a new tab)

4. Ionic Protocol deposit

   $29 · 1 positionMay not work

   Ionic Protocol lending is shut down and ionic.money is now a domain for sale. Your deposit receipt (ionToken) may still be redeemable, only for the cash left, first come first served.

   1. Open the ionToken contract for your market and chain in the block explorer. Find the pool list with PoolDirectory.getAllPools().
   2. If you have an open loan, repay it first.
   3. Connect your wallet and call redeem or redeemUnderlying. You get at most the cash left in the market.

   Official docs (opens in a new tab)

5. Archived L2 bridge funds

   Archived L2s

   $1 · 1 positionMay not work

   This chain shut down and its state is gone, so no one can prove a withdrawal now. The Ethereum bridge still holds the money; only the chain team can release it.

   1. Use the official bridge of the chain you withdrew from (linked next to each of your positions).
   2. Check that chain's official site for a refund or recovery notice.
   3. Without the chain's final state nobody can prove a withdrawal. Only the chain team can release the bridge funds.

   Official bridges for the chains your positions are on:

   • Redstone balance claim (opens in a new tab)