Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Synapse transfer that never arrived

   Synapse Bridge

   $698 · 1 positionMay not work

   You sent tokens through Synapse and the matching payout never appeared on the destination chain. Some of these bridges are paused or retired, so recovery is not certain.

   1. Check your transfer in the Synapse explorer using your source transaction hash.
   2. If it shows as not completed, contact Synapse support or their Discord with the transaction hash.
   3. Wait for the team to relay or refund it; you cannot fix it from your wallet.

   Synapse explorer (opens in a new tab)Official docs (opens in a new tab)

2. deBridge order never filled

   deBridge DLN

   $55 · 1 position

   You created a deBridge order that nobody filled. The order can be cancelled only from the destination chain, by the destination order authority address. The cancel then returns your tokens on the source chain.

   1. Find your order in the deBridge app. Check it is not filled.
   2. Send the cancel transaction on the DESTINATION chain from the order's destination authority address (usually your wallet). It needs a small native fee.
   3. A cross-chain message then unlocks your tokens on the source chain. Funds go to the source order authority address.

   deBridge app (opens in a new tab)Official docs (opens in a new tab)

3. Polygon zkEVM balance

   $13 · 2 positions

   Polygon zkEVM's sequencer stopped on 1 July 2026. Wallet-held funds not bridged before then can be claimed on Ethereum in a claim UI. Polygon treats unclaimed assets as abandoned after 2027-12-31.

   1. Open the Polygon zkEVM claims site and connect the wallet that held the funds.
   2. Pick your balances and send the claim transaction on Ethereum.
   3. Funds locked inside DeFi contracts are not auto-migrated. Ask Polygon through the forum post.

   Official bridges for the chains your positions are on:

   • Agglayer bridge UI (opens in a new tab)

   zkEVM claims site (opens in a new tab)Official docs (opens in a new tab)

4. zkSync Lite balance not claimed

   <$1 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

5. IntentX trading collateral

   <$1 · 1 positionMay not work

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)

6. Harmony balance (chain halted)

   $0 · 1 positionNeeds the team

   Harmony proposed (non-binding, 7 Sept 2026) a final snapshot and an ERC-20 ONE airdrop on Ethereum. This list shows positions at the last block our data saw. You cannot sign anything on the chain now.

   1. Do not expect to withdraw this yourself. The chain is halted.
   2. Watch Harmony's official channels for the vote result and the snapshot rules.
   3. Keep access to your wallet. The proposal says the airdrop would go to the same address on Ethereum.