Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Lido withdrawal not claimed

   $1 · 1 position

   You asked Lido to turn stETH into ETH. The request is ready, but you never claimed the ETH. The request NFT owner can claim it.

   1. Open the Lido withdrawals page and connect the wallet that owns the request NFT.
   2. Find the request marked Claimable and press Claim.
   3. Confirm and pay gas in ETH. The ETH goes to your wallet.

   Lido withdrawals page (opens in a new tab)Official docs (opens in a new tab)

2. Unclaimed Arbitrum withdrawal

   Arbitrum One, Arbitrum Nova

   <$1 · 3 positions

   You withdrew ETH or tokens from Arbitrum to Ethereum but never did the final claim on Ethereum. The challenge period (about 6.4 days) is long over, so the funds can be claimed now.

   1. Open the Arbitrum bridge and connect the receiving wallet.
   2. Open Transactions and find the withdrawal marked Claim, or paste the withdrawal transaction hash.
   3. Press Claim and confirm. You pay the Ethereum gas fee. The funds go to the recipient.

   Official bridges for the chains your positions are on:

   • Arbitrum Bridge (opens in a new tab)

   Arbitrum bridge (opens in a new tab)Official docs (opens in a new tab)

3. Arbitrum deposit never arrived

   Arbitrum One, Arbitrum Nova

   $0 · 2 positionsNeeds the team

   You deposited from Ethereum to Arbitrum but the tokens did not arrive. A retryable ticket can be redeemed for one week only, unless it was extended. After that it cannot be redeemed.

   1. Open the Arbitrum retryable tool, connect your wallet and paste your Ethereum deposit transaction hash.
   2. If the ticket shows as redeemable, press Redeem. You pay the Arbitrum gas fee.
   3. If it expired, it cannot be redeemed. Only the ETH value is refunded. We found no user route for expired token tickets.

   Official bridges for the chains your positions are on:

   • Arbitrum Bridge (opens in a new tab)

   Arbitrum retryable tool (opens in a new tab)Official docs (opens in a new tab)