Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Funds in frozen StarkEx apps

   Sorare, Immutable X, ApeX Pro, edgeX v1, Myria

   $20 · 1 position

   Some StarkEx apps keep balances off-chain. A pending withdrawal can be claimed now. A deposit-only record cannot: the app operator must first publish data.

   1. Check the row type. A pending withdrawal can be claimed now; a deposit ledger row cannot.
   2. For a pending withdrawal, call withdraw with your owner key and asset type on the app's StarkEx contract (Etherscan). Funds go to your registered address.
   3. For a frozen app, the escape hatch needs the operator or data committee to publish state first. See the StarkWare docs.

   Official docs (opens in a new tab)

2. Kroma chain funds

   <$1 · 1 positionMay not work

   This chain shut down and its state is gone, so no one can prove a withdrawal now. The Ethereum bridge still holds the money; only the chain team can release it.

   1. Check the chain's official site and social accounts for a refund or recovery notice. We found none on 2026-10-01.
   2. Keep your deposit transaction hash. It is your proof of deposit.
   3. Without the chain's final state nobody can prove a withdrawal. Only the chain team can release the bridge funds.

   Official bridges for the chains your positions are on:

   • Kroma withdrawal claim (opens in a new tab)

3. IntentX trading collateral

   <$1 · 1 positionMay not work

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)