Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. K2 (Karak) chain balance

   $10 · 1 positionNeeds the team

   The K2 team's bridge on Ethereum now pays balances by Merkle proof (a list that proves your balance). The merkle root is set and claims are not paused. After 2027-09-12 the guardian can sweep what is left.

   1. Ask the K2 team for your Merkle proof. We could not find an official page that gives proofs.
   2. On the OptimismPortal 0xeeCE9CD7Abd1CC84d9dfc7493e7e68079E47eA73 call claimETH(_amount, _proof) for ETH.
   3. For tokens, call claimTokens(_tokens, _amounts, _proof) on the L1StandardBridge 0xBA61F25dd9f2d5f02D01B1C2c1c5F0B14c4B48A3.

   K2 OptimismPortal on Etherscan (opens in a new tab)

2. zkSync Lite balance not claimed

   $5 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. IntentX trading collateral

   <$1 · 1 positionMay not work

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)

4. Across deposit never filled

   $0 · 1 positionMay not work

   You sent a deposit through Across but nobody filled it on the other chain. Expired deposits are refunded by Across in batches. If no refund arrived long after expiry, contact Across support.

   1. Find your deposit transaction hash on the origin chain explorer.
   2. Look up the hash in the Across Deposit Status Tracker (linked in the Across docs). Status 'expired' means the refund is queued.
   3. Refunds go through batches that take several hours. If nothing arrives long after expiry, send the hash to Across support.
   4. No refund address was set? The refund goes to the depositor address.

   Across (opens in a new tab)Official docs (opens in a new tab)