Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Balancer v2 pool share

   $256 · 1 position

   You hold Balancer v2 pool tokens, in your wallet or staked. You can exit the pool. Balancer has proposed a wind-down: if it passes, pools become withdraw-only on 30 Oct 2026.

   1. Open the Balancer app, find your pool and use Remove liquidity. Do this before 30 Oct 2026.
   2. If the app does not work, call exitPool on the Balancer v2 Vault 0xBA12222222228d8Ba445958a75a0704d566BF2C8 (Etherscan, Write tab).
   3. If your tokens are staked in Aura, Beefy or a gauge, unstake there first.

   Balancer app (opens in a new tab)Official docs (opens in a new tab)

2. zkSync Lite balance not claimed

   $48 · 3 positions

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. IntentX trading collateral

   <$1 · 1 positionMay not work

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)

4. Across deposit never filled

   $0 · 1 positionMay not work

   You sent a deposit through Across but nobody filled it on the other chain. Expired deposits are refunded by Across in batches. If no refund arrived long after expiry, contact Across support.

   1. Find your deposit transaction hash on the origin chain explorer.
   2. Look up the hash in the Across Deposit Status Tracker (linked in the Across docs). Status 'expired' means the refund is queued.
   3. Refunds go through batches that take several hours. If nothing arrives long after expiry, send the hash to Across support.
   4. No refund address was set? The refund goes to the depositor address.

   Across (opens in a new tab)Official docs (opens in a new tab)