Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Synapse transfer that never arrived

   Synapse Bridge

   $27 · 1 positionMay not work

   You sent tokens through Synapse and the matching payout never appeared on the destination chain. Some of these bridges are paused or retired, so recovery is not certain.

   1. Check your transfer in the Synapse explorer using your source transaction hash.
   2. If it shows as not completed, contact Synapse support or their Discord with the transaction hash.
   3. Wait for the team to relay or refund it; you cannot fix it from your wallet.

   Synapse explorer (opens in a new tab)Official docs (opens in a new tab)

2. zkSync Lite balance not claimed

   $23 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. Polygon zkEVM balance

   <$1 · 2 positions

   Polygon zkEVM's sequencer stopped on 1 July 2026. Wallet-held funds not bridged before then can be claimed on Ethereum in a claim UI. Polygon treats unclaimed assets as abandoned after 2027-12-31.

   1. Open the Polygon zkEVM claims site and connect the wallet that held the funds.
   2. Pick your balances and send the claim transaction on Ethereum.
   3. Funds locked inside DeFi contracts are not auto-migrated. Ask Polygon through the forum post.

   Official bridges for the chains your positions are on:

   • Agglayer bridge UI (opens in a new tab)

   zkEVM claims site (opens in a new tab)Official docs (opens in a new tab)

4. Across deposit never filled

   $0 · 1 positionMay not work

   You sent a deposit through Across but nobody filled it on the other chain. Expired deposits are refunded by Across in batches. If no refund arrived long after expiry, contact Across support.

   1. Find your deposit transaction hash on the origin chain explorer.
   2. Look up the hash in the Across Deposit Status Tracker (linked in the Across docs). Status 'expired' means the refund is queued.
   3. Refunds go through batches that take several hours. If nothing arrives long after expiry, send the hash to Across support.
   4. No refund address was set? The refund goes to the depositor address.

   Across (opens in a new tab)Official docs (opens in a new tab)