Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. zkSync Lite balance not claimed

   $4 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

2. Funds in frozen StarkEx apps

   Sorare, Immutable X, ApeX Pro, edgeX v1, Myria

   $3 · 1 positionNeeds the team

   Some StarkEx apps keep balances off-chain. A pending withdrawal can be claimed now. A deposit-only record cannot: the app operator must first publish data.

   1. Check the row type. A pending withdrawal can be claimed now; a deposit ledger row cannot.
   2. For a pending withdrawal, call withdraw with your owner key and asset type on the app's StarkEx contract (Etherscan). Funds go to your registered address.
   3. For a frozen app, the escape hatch needs the operator or data committee to publish state first. See the StarkWare docs.

   Official docs (opens in a new tab)

3. Across deposit never filled

   $0 · 1 positionMay not work

   You sent a deposit through Across but nobody filled it on the other chain. Expired deposits are refunded by Across in batches. If no refund arrived long after expiry, contact Across support.

   1. Find your deposit transaction hash on the origin chain explorer.
   2. Look up the hash in the Across Deposit Status Tracker (linked in the Across docs). Status 'expired' means the refund is queued.
   3. Refunds go through batches that take several hours. If nothing arrives long after expiry, send the hash to Across support.
   4. No refund address was set? The refund goes to the depositor address.

   Across (opens in a new tab)Official docs (opens in a new tab)