Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Unfinished zkSync withdrawal

   zkSync Era

   $3 · 1 position

   You started a withdrawal from zkSync Era (or a similar ZK Stack chain) to Ethereum, but never finalized it on Ethereum. The money sits in the L1 bridge.

   1. Open the ZKsync bridge and connect your wallet.
   2. Find the withdrawal that is ready to finalize. Withdrawals are delayed about 3 hours after they are sent.
   3. Press Finalize and pay the Ethereum gas fee. The funds go to the receiver address.

   Official bridges for the chains your positions are on:

   • Sophon claim portal (opens in a new tab)

   zkSync Bridge (opens in a new tab)Official docs (opens in a new tab)

2. zkSync Lite balance not claimed

   $3 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. Funds in frozen StarkEx apps

   Sorare, Immutable X, ApeX Pro, edgeX v1, Myria

   $1 · 1 positionNeeds the team

   Some StarkEx apps keep balances off-chain. A pending withdrawal can be claimed now. A deposit-only record cannot: the app operator must first publish data.

   1. Check the row type. A pending withdrawal can be claimed now; a deposit ledger row cannot.
   2. For a pending withdrawal, call withdraw with your owner key and asset type on the app's StarkEx contract (Etherscan). Funds go to your registered address.
   3. For a frozen app, the escape hatch needs the operator or data committee to publish state first. See the StarkWare docs.

   Official docs (opens in a new tab)

4. Symbiotic withdrawal not claimed

   <$1 · 1 position

   You withdrew from a Symbiotic vault and the epoch has ended, but you never claimed the tokens. They wait in the vault for the claimer address.

   1. Open the Symbiotic app and connect the claimer wallet.
   2. Find the vault with a claimable withdrawal and press Claim.
   3. Confirm and pay gas in ETH.

   Symbiotic app (opens in a new tab)Official docs (opens in a new tab)