Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Funds at Safe address, other chain

   $891 · 4 positions

   Funds were sent to your Safe address on a chain where the Safe was never created. If it is a compatible Safe, you can add that network to the same address with the original owners, then move the funds.

   1. Check that the original owners still have their keys. The Safe must be version 1.3.0 or newer; some Safes made outside Safe{Wallet} are not compatible.
   2. In the Safe app, use the network selector to add the chain that holds the funds. It recreates the Safe with the original owners.
   3. Do not do this on zkSync Era: Safe says same-address Safes are not possible there. Then send the funds out with the original owners.

   Safe app (opens in a new tab)Official docs (opens in a new tab)

2. FTM never moved to Sonic (S)

   Fantom to Sonic

   $1 · 1 position

   You hold FTM on Ethereum that was never moved to S on Sonic. Sonic's guide says the Sonic Gateway bridges it 1 to 1.

   1. Open the Sonic Gateway and connect the wallet that holds FTM on Ethereum.
   2. Select FTM (Ethereum), enter the amount, click Bridge and approve the transactions.
   3. When the Claim button appears, claim your S on Sonic. Sonic's guide is from 2024, so check the Gateway still lists FTM (Ethereum).

   Sonic Gateway (opens in a new tab)Official docs (opens in a new tab)

3. MATIC never swapped to POL

   Polygon

   $0 · 1 positionMay not work

   You hold old MATIC on Ethereum that was never swapped to POL. The swap is 1 to 1. Polygon has not announced a deadline.

   1. Open the Polygon Portal upgrade page and connect your wallet. Switch the wallet to Ethereum.
   2. Approve the upgrade contract to use your MATIC.
   3. Confirm the migrate transaction to receive POL. You pay Ethereum gas.

   Polygon portal (opens in a new tab)Official docs (opens in a new tab)