Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Unfinished zkSync withdrawal

   zkSync Era

   $27 · 1 position

   You started a withdrawal from zkSync Era (or a similar ZK Stack chain) to Ethereum, but never finalized it on Ethereum. The money sits in the L1 bridge.

   1. Open the ZKsync bridge and connect your wallet.
   2. Find the withdrawal that is ready to finalize. Withdrawals are delayed about 3 hours after they are sent.
   3. Press Finalize and pay the Ethereum gas fee. The funds go to the receiver address.

   Official bridges for the chains your positions are on:

   • ZKsync Portal bridge (opens in a new tab)

   zkSync Bridge (opens in a new tab)Official docs (opens in a new tab)

2. zkSync Lite balance not claimed

   <$1 · 2 positions

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. Expired Element Finance position

   <$1 · 1 position

   You hold Element v1 principal tokens (PT), yield tokens (YT) or pool shares. All tranches have ended, so they can be redeemed.

   1. Open the tranche contract (tranche_or_pool column) on Etherscan, Write Contract tab.
   2. PT: call withdrawPrincipal(amount, to). YT: call withdrawInterest(amount, to). Both only work after the tranche expiry.
   3. LP shares: exit the Balancer pool with exitPool first, then redeem as above.

   Official docs (opens in a new tab)

4. Unclaimed Orbit chain withdrawal

   Arbitrum Orbit chains (Robinhood, Plume, ApeChain and others)

   <$1 · 1 position

   You withdrew from an Arbitrum Orbit chain to its parent chain, but the last step (execute on the parent chain) was never done. The funds are held in the bridge.

   1. Use the official bridge of the chain you withdrew from (linked next to each of your positions).
   2. Connect the receiving wallet and open your transactions, or paste the withdrawal transaction hash.
   3. When the challenge period is over, press Claim. You pay the gas fee on the parent chain.

   Official bridges for the chains your positions are on:

   • Arbitrum Bridge (listed by Xai docs) (opens in a new tab)

   Official docs (opens in a new tab)

5. Across deposit never filled

   $0 · 1 positionMay not work

   You sent a deposit through Across but nobody filled it on the other chain. Expired deposits are refunded by Across in batches. If no refund arrived long after expiry, contact Across support.

   1. Find your deposit transaction hash on the origin chain explorer.
   2. Look up the hash in the Across Deposit Status Tracker (linked in the Across docs). Status 'expired' means the refund is queued.
   3. Refunds go through batches that take several hours. If nothing arrives long after expiry, send the hash to Across support.
   4. No refund address was set? The refund goes to the depositor address.

   Across (opens in a new tab)Official docs (opens in a new tab)