Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Hop transfer not received

   Hop Protocol

   $66 · 1 position

   You sent a Hop transfer long ago and it was never paid out on the destination chain. The funds are still in Hop's bridge contract and its withdraw function still works, but Hop's website and data service are gone, so there is no ready tool: the withdrawal has to be built from on-chain data.

   1. hop.exchange and every address under it (app.hop.exchange, docs.hop.exchange) no longer belong to Hop: hop.exchange now shows a gambling site. Do not open them or connect a wallet there.
   2. Find your transfer in the TransferSent event of your transaction on the origin chain (block explorer, Logs tab). It holds the transfer ID, recipient, amount, transferNonce, bonderFee and the swap values.
   3. The withdraw function also needs a Merkle proof of your transfer. Hop's open-source node tool has a withdrawal-proof command for it, but the tool reads Hop's data service at subgraph.hop.exchange, which no longer answers, so a developer has to point it at another source or rebuild the proof from on-chain events.
   4. With the proof, call withdraw on the Hop bridge contract of the destination chain (block explorer, Write tab) from the wallet that should receive the funds. You pay gas.
   5. On a Layer 2 destination you receive hTokens (for example hUSDC). They can be swapped to the native token in Hop's AMM on that chain.

   Hop's open-source node tool (GitHub) (opens in a new tab)Hop bridge contract (withdraw function) (opens in a new tab)

2. zkSync Lite balance not claimed

   $2 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. Splits or Zora rewards not withdrawn

   0xSplits, Zora

   <$1 · 1 position

   Money was sent to you through 0xSplits, or you earned Zora creator or referral rewards, and it is still inside the contract waiting for you to withdraw.

   1. Splits: open SplitMain 0x2ed6c4B5dA6378c7897AC67Ba9e43102Feb694EE on Etherscan and call withdraw(account, withdrawETH, tokens[]) with your address. Anyone can call it.
   2. Zora: call withdraw(to, amount) on ProtocolRewards 0x7777777F279eba3d3Ad8F4E708545291A6fDBA8B (same address on Base and other Zora chains), from the account that earned the rewards.
   3. The Splits app (app.splits.org) can also help.

   Splits app (opens in a new tab)

4. Expired Element Finance position

   <$1 · 1 position

   You hold Element v1 principal tokens (PT), yield tokens (YT) or pool shares. All tranches have ended, so they can be redeemed.

   1. Open the tranche contract (tranche_or_pool column) on Etherscan, Write Contract tab.
   2. PT: call withdrawPrincipal(amount, to). YT: call withdrawInterest(amount, to). Both only work after the tranche expiry.
   3. LP shares: exit the Balancer pool with exitPool first, then redeem as above.

   Official docs (opens in a new tab)

5. Hyphen bridge funds stuck

   Biconomy Hyphen

   <$1 · 1 position

   Hyphen (Biconomy) is no longer supported. Liquidity provider positions may still be withdrawn from the contracts. Transfers that never arrived need the Biconomy team. We could not confirm this from official docs.

   1. If you provided liquidity, call removeLiquidity with your NFT id on the chain's LiquidityProviders contract on Etherscan (Write tab).
   2. For a farming NFT, first call withdraw(nftId, to) on the LiquidityFarming contract.
   3. If you sent a transfer that never arrived, contact Biconomy; only their executors can release it.