Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. IntentX trading collateral

   $685 · 1 positionMay not work

   You have collateral in an IntentX trading sub-account. Free collateral can be withdrawn; locked collateral needs more steps. intentx.io loads, but we could not read any withdrawal guide on it.

   1. Check intentx.io first. If it does not work, call withdrawFromAccount(subAccount, amount) on the IntentX MultiAccount contract for the free amount.
   2. Locked collateral must be deallocated first, which needs a signed proof from the Symmio oracle.
   3. Open positions must be closed or force-closed first. A developer may be needed.

   IntentX site (may not work) (opens in a new tab)

2. zkSync Lite balance not claimed

   $12 · 2 positions

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

3. Unclaimed Polygon PoS withdrawal

   Polygon PoS bridge

   $2 · 1 position

   You burned tokens on Polygon to withdraw to Ethereum, and the checkpoint is done, but the exit was never run on Ethereum. The tokens wait in the bridge.

   1. Open Polygon Portal and connect the wallet that withdrew.
   2. Find the withdrawal in your transactions and press Initiate Claim.
   3. Approve in your wallet, then press Claim Tokens. Pay the Ethereum gas fee. The tokens go to the burner address.

   Polygon bridge (opens in a new tab)Official docs (opens in a new tab)

4. Archived L2 bridge funds

   Archived L2s

   <$1 · 1 positionMay not work

   This chain shut down and its state is gone, so no one can prove a withdrawal now. The Ethereum bridge still holds the money; only the chain team can release it.

   1. Use the official bridge of the chain you withdrew from (linked next to each of your positions).
   2. Check that chain's official site for a refund or recovery notice.
   3. Without the chain's final state nobody can prove a withdrawal. Only the chain team can release the bridge funds.

   Official bridges for the chains your positions are on:

   • Redstone balance claim (opens in a new tab)