Use only the official links below. No real recovery asks for your seed phrase or private key. If anyone offers to recover funds for you, it is a scam.

1. Hop transfer not received

   Hop Protocol

   $470 · 5 positions

   You sent a Hop transfer long ago and it was never paid out on the destination chain. The funds are still in Hop's bridge contract and its withdraw function still works, but Hop's website and data service are gone, so there is no ready tool: the withdrawal has to be built from on-chain data.

   1. hop.exchange and every address under it (app.hop.exchange, docs.hop.exchange) no longer belong to Hop: hop.exchange now shows a gambling site. Do not open them or connect a wallet there.
   2. Find your transfer in the TransferSent event of your transaction on the origin chain (block explorer, Logs tab). It holds the transfer ID, recipient, amount, transferNonce, bonderFee and the swap values.
   3. The withdraw function also needs a Merkle proof of your transfer. Hop's open-source node tool has a withdrawal-proof command for it, but the tool reads Hop's data service at subgraph.hop.exchange, which no longer answers, so a developer has to point it at another source or rebuild the proof from on-chain events.
   4. With the proof, call withdraw on the Hop bridge contract of the destination chain (block explorer, Write tab) from the wallet that should receive the funds. You pay gas.
   5. On a Layer 2 destination you receive hTokens (for example hUSDC). They can be swapped to the native token in Hop's AMM on that chain.

   Hop's open-source node tool (GitHub) (opens in a new tab)Hop bridge contract (withdraw function) (opens in a new tab)

2. Unclaimed Polygon PoS withdrawal

   Polygon PoS bridge

   $30 · 2 positions

   You burned tokens on Polygon to withdraw to Ethereum, and the checkpoint is done, but the exit was never run on Ethereum. The tokens wait in the bridge.

   1. Open Polygon Portal and connect the wallet that withdrew.
   2. Find the withdrawal in your transactions and press Initiate Claim.
   3. Approve in your wallet, then press Claim Tokens. Pay the Ethereum gas fee. The tokens go to the burner address.

   Polygon bridge (opens in a new tab)Official docs (opens in a new tab)

3. MATIC never swapped to POL

   Polygon

   $4 · 1 position

   You hold old MATIC on Ethereum that was never swapped to POL. The swap is 1 to 1. Polygon has not announced a deadline.

   1. Open the Polygon Portal upgrade page and connect your wallet. Switch the wallet to Ethereum.
   2. Approve the upgrade contract to use your MATIC.
   3. Confirm the migrate transaction to receive POL. You pay Ethereum gas.

   Polygon portal (opens in a new tab)Official docs (opens in a new tab)

4. zkSync Lite balance not claimed

   <$1 · 1 position

   zkSync Lite was shut down on 2026-05-04. Remaining balances are claimable on Ethereum through a claim contract and a withdrawal portal. Your account is on that list and has not claimed.

   1. Open the zkSync Lite withdrawal portal and connect the wallet that owned the account.
   2. The portal finds your address in the final state, builds the proof and sends the claim. Follow its prompts.
   3. Confirm the Ethereum transaction. Tokens go to your L1 address. Matter Labs sponsors gas for the first 100,000 withdrawals.

   zkSync Lite withdrawal portal (opens in a new tab)Official docs (opens in a new tab)

5. Old Polygon Plasma bridge exit

   <$1 · 1 position

   You withdrew from Polygon through the old Plasma bridge and the exit was never finished on Ethereum. Polygon's current docs no longer describe this bridge, so the route is not confirmed.

   1. Open Polygon Portal, connect the wallet that burned the tokens, and check Transactions for your exit.
   2. If Portal shows Initiate Claim or Claim Tokens, follow it and pay the Ethereum gas fee.
   3. If it is not listed, the exit must be run on the Polygon contracts directly. Ask Polygon support, with the burn transaction hash.

   Polygon bridge (opens in a new tab)Official docs (opens in a new tab)